1/7/2024 0 Comments Front deskDevelop a personal action plan to improve both their image and their skills at the front desk.Explain precautionary steps they should take in emergency situations that might compromise the safety of everyone in the workplace.Implement strategies for dealing politely and successfully with discourteous, demanding, or dissatisfied visitors.Minimize interruptions caused by visitors and coworkers in a tactful yet determined way.Interpret the body language of others to determine how best to communicate with them.Improve verbal communication with those they meet face to face.Manage telephone communication with clarity, accuracy, and courtesy.Understand their workspace is an extension of themselves and should reflect a professional image as well. ![]()
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